Managed Services

Backed by our Partner Network

Peace of Mind

At Cocoon, we simplify the complexities of IT, providing you with more than just managed services—we provide peace of mind. Engage one of our Service Teams so you can focus on growing your business while we ensure your IT infrastructure runs smoothly.

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Dr. Femi Debo-Omidokun
Ph.D., CISO

About

Cocoon is a Canadian company that operates in North America and Europe and provides global client support services. Cocoon provides comprehensive IT services to clients in the oil and gas, operational technology (OT), and software development industries. Our managed IT programs are security-focused and designed to meet our client's security, privacy, and governance requirements.

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Emily Tell
CISO

Service Teams

Our service teams, led by seasoned professionals, are the backbone of our operations. They apply industry-standard frameworks such as ITIL for service management and COBIT for governance, enhancing operational efficiency, security, and scalability. With our unmatched expertise, you can trust the quality of service.

Service teams utilize our vast network of IT specialists. This extensive network lets us quickly and efficiently match the right experts to your project needs. Whether cybersecurity, cloud solutions, data management, or IT infrastructure, our partner network ensures top-tier professionals handle every aspect of your IT environment. Meet with one of our team managers, and together, we can assemble an expert team tailored to make your next IT project a success.

Application Development

Creating custom software solutions that align with business needs, utilizing Agile methodologies and DevOps practices for efficient and high-quality software delivery.

Application Support

We offer specialized support for enterprise applications, ensuring optimal performance and seamless integration with your business processes.

Cloud Services

Cloud solutions that enhance flexibility, scalability, and cost-efficiency.

IT Project Management

Leveraging best practices to deliver comprehensive IT project management from planning through execution and closure.

Data and Analytics

Turning your data into actionable insights to drive decision-making.

System Maintenance

Applying ITIL service management practices to ensure regular upkeep and proactive monitoring of your IT systems.

Infrastructure Operations

Robust IT infrastructure management to support daily operations and long-term growth.

Compliance and Security

Ensuring your IT systems comply with legal standards and are protected against security threats. We achieve this through regular audits, robust security compliance, and strict adherence to industry best practices, such as GDPR, to protect your data and ensure your peace of mind.

Telecom Services

Cocoon’s Telecom Services ensure seamless management of your communication networks to boost connectivity and collaboration. We maintain uninterrupted communication through proactive incident handling, strict configuration management, and continuous performance and capacity monitoring, all aligned with the FCAPS framework.

Disaster Recovery Services

Developing and implementing disaster recovery strategies to ensure business continuity.

Machine Learning & Artificial Intelligence

Technology Training

Ready to enhance your IT operations with expert-managed services?

Contact us today to discuss how our Service Teams can support your business goals. Let us handle the technology so you can focus on what you do best.

Why Choose Cocoon to Manage Your IT Projects?

Expert Teams

Our specialists bring deep industry knowledge and expertise in their respective fields.

Tailored Services

We customize our services to scale with your business’s unique requirements.

Proactive Management

We proactively manage your IT services, addressing potential issues before they impact your operations.